A couple of weeks ago, our Communication Strategist, Loucas Charalambides, was invited to speak at Baker Tilly’s Manager Retreat Conference, regarding the art of client servicing.
100 professionals from 5 countries, had gathered for an empowering weekend in Cyprus, at the idyllic village of Agros.
The topic of discussion was the importance of proper client servicing and how when used right, can build a competitive advantage in this thriving business world.
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forget the extra mile. start with an extra mm
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act in a transparent and caring way
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choose your words wisely
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acknowledge & deal with your mistakes
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aim to build a real relationship with your clients
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remember, that once a client, always a client
Thank you again BT for the invitation! It was truly our pleasure.